Privacy Policy

Back 2 Health Chiropractic ("we," "us") respects your privacy. This policy describes what information this website collects, how it is used, and the choices you have.

Information You Provide

If you book an appointment through this site, your booking details (such as your name, contact information, and appointment preferences) are collected and processed by our scheduling provider in order to schedule your visit. If you use the chat feature, the messages and contact details you submit are collected so that our team can respond to you. If you complete our online new-patient intake form, the health information you enter, such as your health history, symptoms and goals, is collected by our intake provider on our behalf so we can prepare for your visit. You can always contact us directly by phone or email instead.

Information Collected Automatically

This site uses privacy-focused, cookieless analytics to understand aggregate traffic, such as which pages are visited and how visitors arrive. This analytics data does not identify you individually and is not used for advertising.

Embedded Third-Party Services

Some features of this site are provided by third parties, including our scheduling system, chat widget, online intake form, and embedded maps. When you interact with those features, the relevant provider may collect information under its own privacy policy. We encourage you to review the policies of any third-party service you use.

How We Use Information

We use the information described above to schedule and manage appointments, respond to inquiries, operate and improve this website, and communicate with you about your care. We do not sell your personal information.

Health Information

Health information you submit through our online intake form, and any health information you share with us as a patient, is protected health information. It is handled under HIPAA and our Notice of Privacy Practices, which is available from the clinic on request. Please do not send medical records or detailed health information through the chat feature or by email.

Your Choices and Rights

You may contact us at any time to ask what contact information we hold about you from this website, to request a correction, or to request deletion where applicable. Ohio residents may have additional rights under applicable law; contact us and we will respond to your request.

Questions about this policy can be directed to Back 2 Health Chiropractic at (330) 856-3236 or drjohnmistretta@gmail.com, or by mail at 260 Niles Cortland Rd NE, Suite B, Warren, OH 44484.